Our four-legged friends love receiving surprises and gifts in the post! This is why we offer free delivery on all orders over £34.99. Orders which are placed with a value of less than £34.99 will incur a flat fee of £3.49 for delivery.
All Love Ted deliveries are made using the MyHermes courier service. We will aim to dispatch your order on the same day as it is placed, however please allow up to 2 working days to receive your confirmation of dispatch email.
Once dispatched, MyHermes endeavour to deliver your parcel within 2-3 working days. They will make up to 3 attempts to deliver your parcel and may leave your parcel in a safe place or with a neighbour. If you have any specific requirements for your delivery, please notify us when you place the order within the comments box or email firstname.lastname@example.org and we will pass the information on to MyHermes.
We reserve the right to amend the delivery provider to Royal Mail from time to time and the same terms as stated above will apply.
If you have any issues or concerns regarding your delivery, please contact us as soon as possible and we will liaise with the courier to reach a resolution.